Privacy Policy

Who We Are

Sonoma County SMP is a scalp micropigmentation studio located at 1038 4th St., #1, Santa Rosa, CA 95404. We operate this website at sonomacountysmp.com to provide information about our services and allow prospective clients to request a consultation.

We take privacy seriously. We collect only what we need, use it only to serve you, and never sell it.

Information We Collect

When you contact us or request a consultation, we collect the information you voluntarily provide — including your name, email address, phone number, city, a description of your situation, and any photos you choose to upload. This information is used solely to respond to your inquiry and prepare for your consultation.

Automatically collected data. When you visit this website, we receive standard technical information including your IP address, browser type, referring page, and pages viewed. This data is collected through the third-party services described below and is used only to understand how visitors use the site.

Photos You Share

If you upload photos of your scalp or beard as part of a consultation request, those photos are transmitted to us via Web3Forms and delivered to our studio email. They are used only to prepare for your consultation and are never shared, published, or used in marketing without your explicit written consent.

You are never required to submit photos. They are always optional.

Third-Party Services

This website uses the following third-party services that may collect data subject to their own privacy policies:

• Google Analytics (GA4) — tracks anonymized usage data to help us understand site performance. Google Privacy Policy. You can opt out via Google's opt-out tool.
• Meta Pixel (Facebook) — tracks page views and conversion events to measure advertising effectiveness. Meta Privacy Policy.
• Web3Forms — processes form submissions and delivers them to our email. Form data is transmitted securely and not stored permanently by Web3Forms beyond delivery.
• Calendly — used for scheduling consultations. If you book through Calendly, their Privacy Policy applies.
• Google Fonts — loads fonts from Google's servers, which may log your IP address.

How We Use Your Information

• To respond to consultation requests and schedule appointments
• To prepare for your consultation based on the situation you described
• To communicate with you about your appointment or follow-up questions
• To understand how visitors use this website and improve it
• To measure the effectiveness of our advertising (aggregated, anonymized)

We do not sell, rent, or trade your personal information to any third party for marketing purposes.

Data Retention

Consultation inquiry information is retained in our studio email and records for as long as necessary to provide services to you or maintain business records. You may request deletion of your information at any time by contacting us directly.

California Privacy Rights (CCPA)

If you are a California resident, you have the right to:

• Know what personal information we collect and how it is used
• Request deletion of your personal information
• Opt out of the sale of your personal information (we do not sell personal information)
• Non-discrimination for exercising your privacy rights

To exercise any of these rights, contact us at info@sonomacountysmp.com.

Cookies

This website does not set first-party cookies beyond what is strictly necessary for basic functionality. Google Analytics and Meta Pixel set their own cookies subject to their respective privacy policies. You can manage cookies through your browser settings or opt out via the links listed above.

Changes to This Policy

We may update this Privacy Policy from time to time. The effective date at the top of this page reflects when it was last revised. Continued use of the website after changes constitutes acceptance of the updated policy.